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Reed is recruiting for a Regional Retail Sales Consultant to join a leading, luxurious tile manufacturers for a South Glos, Longwell Green based showroom on the outskirts of Bristol.
The brand has a strong portfolio of high-quality ceramic, porcelain, glass, mosaic and stone tiles. The business is experiencing year on year growth, with products available in over 60 countries and over 2000 retail outlets worldwide, there’s never been a more exciting time to join them!
Whilst based from your home showroom in Bristol, there’s requirement for you to support Marlborough, Cardiff and Cheltenham showroom when there’s a need. Coverage for annual leave, sickness, staffing requirements and busy store periods, of which you will be required to have your own vehicle (fuel expenses paid for) to travel to them.
We’re looking to speak to candidates who have come from a home improvement background with a knack for sales, whether that be tiles, soft furnishings, doors and windows, we’re very open! You are required to be consultative and provide support to the customer, but also be able to close a sale.
The showrooms do operate mostly 7 days per week, with the odd showroom only working 6 days including Saturdays. The preference would be that you can work 5 out of the 7 days to include some weekends, as weekends do tend to be the busiest period in retail.
Duties:
Open and close the showroom, ensuring security protocols are followed.
Greet customers confidently and assist them in a friendly, yet professional manner without being overbearing.
Efficiently complete sales transactions, handle money and credit card operations, and manage necessary sales paperwork.
Utilise product knowledge to upsell when appropriate and stay informed about current sales, promotions, and policies.
Continuously update knowledge on product ranges to provide accurate information to customers.
Maintain meticulous sales records and monitor showroom inventory.
Recognise and address security risks and potential thefts.
Provide detailed explanations about products, including their use, operation, and care.
Receive stock deliveries from the main warehouse and organise them appropriately.
Maintain a clean, tidy, and well-organised showroom and warehouse area.
Assist in various showroom tasks including paperwork, inventory management, and organising deliveries.
About you:
Strong interpersonal and communication skills.
Professional and confident presentation.
Ability to solve problems effectively and be proactive in finding solutions.
Numerate and accurate with good computer literacy.
Organisational skills and the ability to follow detailed instructions.
Knowledge of the home improvement industry; willingness to continue learning technical aspects.
Physical ability to lift and move products.
Enthusiasm for embracing change and new ideas.
Experience in the home improvement sector is desirable.
A full driving licence, ideally clean, is an advantage.
