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Major Duties and Responsibilities:
- Troubleshoot, save, and report failures in the field.
- Troubleshoot waterjet machines and components on the telephone and on site.
- Give maximum technical support to customers to minimize downtimes.
- Perform installations of waterjet cutting systems independently until final acceptance mainly in UK and other European countries.
- Create professional picture of Technical Service in the field.
- Give customer start up training and provide safety training for CE-compliancy.
- Provide technical information to customer during installation, training and service visits.
- Willingness to mainly travel during the week and change working places by short notice.
- Work overtime as necessary, sometimes including weekends.
- Stay on site until the problems are solved and job is finished
Your profile:
- Mechanical and electrical engineer (both), mechatronics engineer, technician, electrician or other qualified job related to manufacturing and technical services within the machine tool industry.
- At least 5 years work experience with CNC machine tool installation, commissioning and training in the area of motion control systems in the field (e.g. CNC, PC, PLC).
- Ideally CAD/CAM experience (use and training).
- Intensive CNC Machine Tool knowledge in mechanical, electrical, software and hydraulic diagnostics.
- Professional usage of modern diagnostic tools.
- Good organizational skills.
- Fluent English (written and verbal).
- Customer oriented, positive attitude and independent.
- Flexible in location of work and willing to travel.
- Valid drivers license (maximum 6 points).
- Full Passport & documentation to support permanent UK residence and employment.
What we offer:
- Permanent position at a fast-growing global company.
- Attractive salary package and employee benefits.
- Individual development opportunities.
- Company car, IT equipment and mobile phone.
- Versatile and challenging work with a high degree of personal responsibility.
