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- Supervising work programs for retrofitting social housing, energy efficiency projects with a whole house improvement approach.
- Create and revise systems and procedures by analysing operating practices, implementing changes to workload and equipment delivery schedules to provide cost savings.
- Reporting progress against program, problem solving, scheduling, and liaising with contracts manager and resident liaison officer to ensure smooth end to end customer experience.
- Resolves technical problems by coordinating preparation of reports and communication with staff, analysing data, and identifying solutions.
- Ensure quality of all operational staff by way of auditing regularly on site to prove competence and compliance of onsite engineers with the company procedures.
- Pension Scheme, (Auto-enrolment after completion of probation.).
- Buying / Selling of annual leave after successful probation period in the allocated window.
- Potential for enhanced benefits package after two years' service, based on performance.
- Professional growth.
- Parking available in office locations.
- Refer a friend bonus scheme.
- Work related training (in-house and external where appropriate).
- 24/7 Employee Assistance Program
- Experience of working within the Social Housing sector on large scale installation and maintenance contracts, customer service, including experience of site CDM and H&S regulations and reporting.
- Technical Auditing experience.
- Energy Efficiency & Retrofitting experience preferred.
- Electrical or Building Fabric Insulation experience preferred.
- SSSTS or equivalent
