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Your new companyUK based law firmYour new roleThis role is 100% remote
- High volume of internal and external phone calls/emails chasing the debt whilst providing a high level of customer service-all B2B.
- Regular contact with internal stakeholders & Clients regarding their debt.
- Frequent liaison with other teams within the Finance department to find root cause and resolve issue/s or correct process.
- Understand & manage the clients and Partners/Lawyers requirements.
- Seek collections which ensure cash collection targets are met and reduce aging debt.
- Maintaining system with up to date notes and system usage quality.
- Develop and implement strategies to maximize collections and reduce delinquencies.
What you'll need to succeed
- Experienced in all areas of collections.
- Client (internal and external) focused to deliver a high standard of service.
- Highly organised with the ability to effectively manage a constantly changing workload under pressure, meeting demanding targets and adhering to service standards.
- Able to work on own initiative with a pro-active and flexible approach.
- High attention to detail along with excellent communication and numeracy skills.
- A good knowledge of Microsoft Office packages especially Excel and Word, pivot tables, vlookup etc.
- Experience of working with bad debt would be advantageous but not essential.
What you'll get in return
- 100% remote working.
- Competitive benefits package.
- Progression.
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. INDHAF
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
