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Join the team as a Service Advisor - Bristol Main Dealership
Are you a friendly and professional individual with a knack for exceptional customer service? We are looking for a passionate Service Advisor to be the welcoming face of our dealership in Bristol!
Key Responsibilities:- Customer Engagement: Be the first point of contact for customers, efficiently addressing their service and vehicle repair needs to ensure outstanding satisfaction.
- Service Enquiries: Handle all enquiries via telephone, email, and in-person with a courteous and helpful demeanor.
- Courtesy Car Management: Coordinate the allocation and handover of courtesy cars, providing a seamless experience for our customers.
- Workshop Collaboration: Work closely with our workshop teams to ensure timely and effective completion of vehicle services.
- Sales Initiatives: Upsell additional services, service plans, and warranties, contributing to both customer value and business growth.
- Experience: Previous customer service experience in a dealership environment is essential.
- Software Skills: Familiarity with Pinnacle is a plus, but not mandatory.
- License: A full UK driving license is required.
- Communication: Strong interpersonal skills with the ability to connect and engage with customers and colleagues alike.
- Career Growth: We offer fantastic opportunities for internal promotions for motivated individuals.
- Supportive Culture: Be part of a dynamic team where your contributions are valued and recognized.
- Exciting Environment: Work in a fast-paced dealership that prioritizes customer satisfaction and excellence.
If you’re ready to advance your career as a Service Advisor and make a real impact, we want to hear from you! Please submit your application today. Due to the volume of applications, we may not be able to respond to each candidate individually. If you don’t hear back within 7 days, please assume your application was unsuccessful; however, we will keep your details on file for future opportunities.
