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Juice are delighted to be supporting a well-established supplier in the food industry who are seeking a proactive and organised Customer Service & Administrative professional to join their team.
Working with a broad range of clients, including restaurants, hotels, and catering businesses across the region, the company takes pride in delivering high-quality products with a focus on consistency and tailored service.
The role requires an individual with strong communication and administrative skills who can confidently handle customer interactions and provide essential office support.
Key Responsibilities:-
Maintain regular contact with clients, addressing queries and ensuring smooth order processes
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Relay customer feedback effectively to internal teams
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Provide administrative assistance to sales and office departments
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Deliver excellent after-sales support to maintain strong client relationships
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Answer phone calls professionally and take appropriate action
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Act as the primary point of contact for order placements
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Comfortable handling phone calls, both inbound and outbound, with professionalism and confidence
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Strong communication skills to liaise efficiently across departments
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Highly organised with excellent attention to detail
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Proficient in Microsoft Office and other relevant software
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Thrives in a fast-paced environment and works well under pressure
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Adaptable and able to manage shifting priorities effectively
This is a full-time, permanent role, operating Monday to Friday, with an immediate start available.
Salary & Benefits:-
Competitive salary starting from £28,000 per year
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Company pension scheme
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Employee discounts
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On-site parking
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Minimum of two years’ experience in customer service (preferred)
This is an excellent opportunity for a motivated individual who enjoys customer interaction and administrative work within a dynamic and supportive team. Interested candidates are encouraged to submit a short cover letter outlining their suitability for the role.
