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Customer Service Advisor needed in Bristol, full time starting ASAP, £13 per hour, ongoing.Customer Service Advisor needed in Bristol, from ASAP, full time (37.5 hours). The first week will be Monday-Friday 09:00-17:30 but this will change and include later shifts 12:30-21:00. Also some Saturdays 08:00-18:00. This role will be ongoing. A DBS will be required to start this role, this can be performed by us before you start. WHO WILL YOU BE WORKING FOR?Our client is a UK-wide training and education organization, providing professional qualifications in a range of expert fields.WHAT WILL YOU BE DOING?
- Provide an excellent front of house experience for all students and visitors
- Build close relationships with students, maintain excellent product knowledge, and use this to advise students on their options
- Cover reception as part of a rota
- Maintain up-to-date and relevant student contact details
- Undertake general administration tasks
- Ensure the reception area is kept clear and tidy, including maintaining brochure display stands with up to date brochures
- First point of contact for facilities/building issues that arise
- Provide classroom support including room set up, furniture configuration changes
- Active housekeeping and constant monitoring to ensure that standards are maintained at all times
- A proven record in providing exceptional levels of customer service
- Must take ownership of issues and associated responsibility for completing a task
- Well organised and self-disciplined with ability to prioritise under pressure
- Able to work in a team and independently
- Attention to detail with great time management
- Ability to build a strong internal work
- Excellent communication skills
