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Red Recruitment is seeking confident and friendly individuals to take on the role of a Customer Service Advisor in Avonmouth. This is a fantastic opportunity to join the UK's leading supplier of catering equipment. Working for a responsible and sustainable business, you will join a team of people who believe in delivering a great customer journey!
The hourly rate is £11.58 per hour and is Monday to Friday only.
Package and Benefits of a Customer Service Advisor:
- Salary: £11.58 per hour
- Hours: Monday - Friday, 8.15am - 5.00pm
- Contract: Temporary to Permanent, 38.75 hours
- Location: Avonmouth
- Liftshare scheme
- Amazing progression scheme
- Fantastic attendance allowance which can mean up to 4 additional days annual leave or a cash bonus
- Performance-related bonuses
- Huge discounts on a full range of products
Key Responsibilities of a Customer Service Advisor:
- Receiving inbound phone calls from new and existing customers to help with their queries
- Providing excellent product knowledge and advising customers with the most suitable deals to suit their requirements
- Managing customers' expectations
- Having great conversations and generate fit for purpose solutions for customers
- Organising deliveries for customers, ensuring accuracy at all times
- Dealing with complaints in a professional manner
Skills and Experience of a Customer Service Advisor
- Previous experience in a customer facing role, i.e., retail or hospitality
- Previous call centre experience is desirable but not essential
- Excellent communication skills and a confident telephone manner
- Ability to build and maintain customer relationships
- Passionate about delivering the best customer experience
If you're interested in this role as a Customer Service Advisor in Avonmouth, please apply now!
Red Recruitment (Business)
