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Customer Service Advisor

MATTHEW OLIVERS LTD
Posted 2 days ago, valid for 4 days
Location

Bristol, Gloucestershire BS32 8BS, England

Salary

£22,000 - £26,400 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Customer Service Advisor at a market-leading business that offers a supportive working environment.
  • The role involves interacting with customers and suppliers, troubleshooting queries, and providing updates on orders.
  • Candidates should possess strong communication skills and some experience in administration or customer service.
  • The salary for this full-time, permanent position is £24,500, with no weekend work required.
  • The company offers benefits such as a pension, free parking, and company events.

Customer Service Advisor

Are you a confident and motivated individual looking to join a market leading business offering a fantastic working environment?

Due to continued growth, our client are looking to strengthen their team to help provide the best possible support to both customers and colleagues in this varied and interesting role.

As a Customer Service Executive, you will be responsible for:

  • Interacting with new and existing customers and suppliers to provide the best possible service via phone and email.
  • Working with other departments to find the solutions to customer queries
  • Providing updates on orders and available stock to resellers
  • Troubleshooting and investigating solutions to a wide range of queries
  • Ad hoc customer service and admin tasks

You will have the following skills and experience:

  • Fantastic communication skills both verbally and written
  • Self-starting and highly motivated to do a fantastic job
  • Some experience within administration, customer service or transferable skills
  • Able to work independently and as part of a team.

This is a fantastic opportunity to join an established business who create a friendly and supportive environment for all employees. You'll be working in a newly refurbished office providing a clean, modern and spacious feel.

Salary

£24,500 + excellent working environment

Job Types: Full-time, Permanent

Benefits:

  • Company events
  • Company pension
  • Free parking
  • On-site parking

Schedule:

  • Monday to Friday
  • No weekends

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.