Customer Service Advisor

Pertemps Bristol Commercial

Posted 20 hours ago, valid for 17 days

Bristol, City of Bristol BS6 5EX

£25,714 per annum

Full Time

Retirement Plan

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Sonic Summary

The Customer Service Advisor position is located in Avonmouth with a salary of £25,714 per annum plus bonus.
The role is permanent and full-time, with working hours from Monday to Friday, 9am to 5pm.
Candidates will handle customer inquiries, resolve issues, and communicate via phone and email, providing exceptional service.
Experience is not essential as full training will be provided, making this a suitable opportunity for individuals looking to start a career in customer service.
The company promotes a friendly work environment and values a good sense of humour along with a strong work ethic.

Customer Service AdvisorLocation: AvonmouthSalary: £25,714 per annum plus bonusHours: Monday to Friday, 9am - 5pmType: Permanent, Full-TimePertemps Bristol are currently recruiting for a Customer Service Advisor to join a fun and friendly team based in Avonmouth. This is a fantastic opportunity to work for a family-run business with over 30 years of industry experience. The company is seeking someone to become a key part of their dedicated team, with interviews to be held ASAP.Main DutiesHandle and manage incoming customer enquiries and resolve any issues or problems.Communicate with customers via phone and email, providing exceptional customer service.Liaise with Service Providers to ensure quick and efficient responses to customer concerns.Arrange for the exchange and installation of faulty appliances.Resolve customer issues with a strong focus on problem-solving.SkillsTo be successful in this role, you should:Be confident and possess excellent communication skills.Be well-organised with strong attention to detail.Enjoy problem-solving and have a proactive attitude.Be self-motivated and work well within a team environment.Experience is not essential as full training on company products, procedures, and systems will be provided.Benefits:Competitive salary of £25,714 per annum, plus bonus.31 days holiday, including bank holidays.Company pension scheme.Ample parking available onsite.Work Environment:This is an opportunity to join a friendly and supportive team where you will feel welcomed from day one. The company values a good sense of humour and a strong work ethic. Plus, they appreciate someone who can make a great cup of tea or coffeeIf you are interested in applying for this fantastic role, please click APPLY.

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