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Signature are delighted to be partnering exclusively with a successful, well-known Somerset based FMCG business in the hunt for a Consumer Services Advisor. They are looking for someone to work on a temporary basis.
You’d be joining a small team, so its important you share the company’s values -they’re a very friendly bunch and looking for someone similar to slot into the team. Ideally, you’ll have some experience in consumer services to really be able to come in and hit the ground running.
Package and benefits
- £12.36
- Sociable hours (9-5 Monday to Thursday, 08:30-4:30 Friday)
Responsibilities
- Accurately process customer orders via email and other online platforms using the sales system
- Communicate directly with customers with regards to new product data, ensuring accurate input into the sales system to ensure a successful transfer to customer websites and internal data
- Work with Third Party Logistics company to ensure a smooth running of logistics
Experience
- Previous customer service experience
- Excellent communicator, both written and verbally, with the ability to adapt style dependent on stakeholder
- Experience with Zendesk or a similar ticketing system
- The right person for this role will have a cheerful disposition, reliable and a track record of showing initiative
The role is office based and based in Nailsea, with an on-site car park. For more information, please get in touch with Rachitha at Signature today!
Whilst we will endeavour to contact you following your response due to the high volume of applications this cannot always be possible. If you have not had notification within 7 days unfortunately your application has not been successful, but we will keep your details on file for future opportunities.
Please be aware that Signature Recruitment will never reach out to candidates through WhatsApp, nor will we request sensitive information like bank details, passport, or driving licence data during the application process. For a secure job search and reliable flexible work, we advise consulting Jobs Aware who ensure all workers and work-seekers in the UK have access to free help and advice, as well as provide an option to report a scam or exploitation.
