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Customer Service Advisor

Alexander Mae (HR) Ltd
Posted 3 months ago, valid for 25 days
Location

Bristol, City of Bristol BS1 6WS, England

Salary

£24,000 per annum

Contract type

Full Time

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • We are seeking a Customer Service Advisor for a small, ambitious business located in Bristol.
  • The role is office-based, working Monday to Friday from 8:30 am to 6 pm, and offers a chance to contribute to the company's growth.
  • Candidates should have previous customer service, administration, or receptionist experience, with motor trade experience being beneficial but not essential.
  • The salary for this position ranges from £22,000 to £25,000, along with 28 days of holiday, a pension, and other employee benefits.
  • The ideal candidate will possess strong administrative and organizational skills, a friendly telephone manner, and the ability to multitask.

We are looking for a Customer Service Advisor for a small but ambitious business in Bristol. Working Monday to Friday (working 8.30am 6pm), the role will be 100% office based and offers the chance to join a fun, friendly and busy business and be part of the companys next stage of growth.

The role

Reporting into the Managing Director with a dotted line into the Office Manager duties will include:

  • Greeting and welcoming customers in a professional and friendly manner
  • Answering and directing phone calls, taking messages as required
  • Diary scheduling and booking appointments
  • Ordering supplies as required.
  • Providing general administrative support including data entry tasks and maintaining accurate records
  • Sorting and distributing incoming mail and preparing outgoing mail or packages.
  • Assisting with basic bookkeeping such as invoicing and expense tracking
  • Maintaining office supplies inventory and ordering as needed

The person

  • Have previous customer service/administration/receptionist experience
  • Motor trade experience would be beneficial but is not essential
  • Friendly telephone manner and excellent customer service skills
  • Strong admin and organisational skills
  • IT literate
  • Good attention to detail
  • Able to multi task

Salary

£22,000 - £25,000 plus 28 days holiday (including bank holidays), Monday to Friday (NO SATURDAY WORKING) 8.30am 6pm, pension, discounted car servicing for individual and friends and family.

Location

Bristol

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In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.