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Customer Service Advisor

red recruitment
Posted 13 hours ago, valid for 24 days
Location

Bristol, City of Bristol BS9 4NG

Salary

£26,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Red is partnering with a business that specializes in small business support services and has over 7,000 customers.
  • They are seeking Customer Service Advisors to join their team in Bristol, offering a salary of £26,000 per annum.
  • Candidates should be organized, motivated, and customer-focused, with a proven track record in customer service.
  • The position requires excellent attention to detail and the ability to adapt communication styles to suit customers.
  • This is a permanent role with working hours from Monday to Friday, 9 am to 5 pm.

Red is proud to partner a business who specialise in small business support services, they have been established for 7+ years and have over 7000 customers.

They are now looking to recruit Customer Service Advisors to join their friendly team, if you are organised, motivated and customer focused then this could be the role for you!

The salary for this position is £26,000 per annum and is located in Bristol.

Benefits of a Customer Service Advisor:

  • Salary: £26,000 per annum
  • Hours: Monday - Friday, 9am - 5pm
  • Location: Henleaze, Bristol
  • Contract Type: Permanent
  • Free on site parking

Responsibilities of a Customer Service Advisor:

  • Being the first point of contact for customers
  • Monitoring emails and responding to enquiries
  • Liaising with customers
  • Overseeing diary management
  • Handling general correspondence and requests as well as updating information on the system
  • Ensuring all paperwork is compliant within company guidelines
  • Maintaining service levels and undertaking work within agreed timescales

Key skills of a Customer Service Advisor:

  • Excellent attention to detail
  • Ability to adapt style of communication to suit the customer
  • Proven track record of excellent customer service skills and ability to maintain a positive client relationship
  • Highly organised Proven ability to work to deadlines with effective time management skills
  • Positive mind-set and attitude towards work

If you are interested in this position and have the relevant skills and experience required, please apply now!

Red Recruitment (Agency)

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.