Customer Service Advisors

Start Date: Monday 18th November

13.93 per hour

3 months initially - with permanent opportunities after this period

Central Bristol - hybrid working after 3 months

37 hours per week - Monday - Friday shifts between 08:30am - 18:00pm

Tate are working with a local authority based in Bristol in their search for Customer Service Advisors on a full-time basis to start on Monday 18th November.

As first point of contact for customers, your role as a Customer Service Advisor is to ensure all customers receive a professional, positive, customer-focused experience over the phone.

Key Responsibilities:

• Being the first point of contact for a high volume of inbound and outbound calls and provide support/advice to customers with complex queries.
• Handling complaints and supporting vulnerable customers.
• Working efficiently alongside other departments to work out the best resolution for customers.
• Updating customer details on the system and logging audit trails.

You would be part of a friendly, supportive team with excellent training and long-term career development opportunities.

Apply today with your CV to be considered.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.