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Red Recruitment is recruiting a Customer Service Representative to join our client in Bristol City Centre.
Our client provides accommodation to those looking for a mix of both a boutique hotel feel with the freedom and flexibility of serviced apartments.
The salary for this position is £24,100 - £25,100 per annum, depending on experience and is a full-time, permanent position.
Benefits and Package for a Customer Service Representative:
- Salary: £24,100 - £25,100 per annum
- Hours: Full-time
- Contract Type: Permanent
- Location: Bristol City Centre
- Start date: 28th October
- Annual bonus of up to 10%
- Quarterly bonus
- 22 days annual leave (with the option to purchase up to 5 more)
- Contributory pension scheme
- Health cash back plan
- Money-off scheme for retail outlets
- 2 free stays in company properties per year
- Social and friendly office environment
Key Responsibilities of a Customer Service Representative:
- Assisting with customer queries
- Handling inbound calls and emails promptly
- Managing guest queries and reservations, ensuring an easy process for all customers
- Providing excellent customer service at all time
Key Skills and Experience of a Customer Service Representative:
- A passion for providing excellent customer service is required
- Previous reservations or administration experience is advantageous but not essential
- You will need to have excellent writing skills as you will be required to email customers
- Strong attention to detail is also required
If you are interested in this position, please apply now!
Red Recruitment (Agency)
