SonicJobs Logo
Left arrow iconBack to search

Customer Support Assistant

Adecco
Posted 9 hours ago, valid for 2 days
Location

Bristol, City of Bristol BS6 5EX

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The Customer Support Assistant position offers a salary of £26,000 along with excellent training and career progression opportunities.
  • This office-based role is located in Bristol, Avonmouth, and requires handling customer queries via phone, email, portal, and live chat.
  • The ideal candidate should have a customer service background and a passion for problem-solving, particularly in an engineering context.
  • Candidates should be eager to learn and seek a stable, long-term career with strong training and development prospects.
  • This position is full-time, Monday to Friday, requiring a commitment of 37.5 hours per week.
Customer Support Assistant

?? Salary: £26,000 + Excellent Training + Career Progression?? Location: Bristol, Avonmouth (Office-Based)

Do you thrive on solving problems and delivering top-notch customer support over the phone and email?

We are representing a well-established engineering company, with an exciting opportunity for someone eager to be an essential attribute to the customer service and support team, with full training and long-term progression opportunities.

The Role:
  • Handling incoming customer queries via phone, email, portal, and live chat, ensuring timely responses.
  • Diagnosing, logging, and managing cases through to resolution, escalating where necessary.
  • Keeping customers informed and ensuring all cases are up to date and resolved efficiently.
  • Office-based, Monday to Friday, 37.5 hours per week.
The Ideal Candidate:
  • A customer service background with an interest of working for an engineering company.
  • Eager to learn and a passion for problem-solving.
  • Looking for a stable, long-term career with excellent training and development prospects.

If you're ready to take the next step in your career and want to join a company that invests in its people, apply now!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.