Service Administrator

Reed

Posted a day ago, valid for 11 days

Bristol, City of Bristol BS119HU, England

£24,000 - £28,800 per annum

Full Time

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Sonic Summary

The Service Administrator position in Avonmouth offers a competitive salary.
The role requires ensuring that no unauthorized work is undertaken and that customer queries are addressed quickly and efficiently.
Key responsibilities include maximizing sold hours, managing work in progress, and processing warranty and R&M claims according to manufacturer guidelines.
The administrator will also handle completed job cards, ensuring final costs are agreed upon with customers before invoicing.
A minimum of 2 years of relevant experience is typically required for this position.

Service Administrator , AvonmouthSalary: £Competitive Salary

You will ensure that no unauthorised work is undertaken and that customer queries are handled quickly and efficiently.

Accountabilities and ownership (This links to the level of Competencies, ie Senior, Manager or Staff)

To ensure accuracy and maximisation of the sold hours
To receive completed job cards and to ensure final costs are agreed with customers and order numbers are obtained where appropriate before invoicing
To manage the work in progress (WIP)
To accurately process all warranty and R&M claims inline with the manufacturer guidelines (EWMR)
To ensure that all administration relevant to effective running of the department is dealt with promptly and correctly within department guidelines

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