Credit Control Senior Manager

Credit Control Senior Manager

Location: BristolPosition: Full-Time | Permanent & Fixed Term Contract (12 months, with the potential to extend)

The Opportunity

TSR Legal are working with a leading Global law firm who are now seeking a seasoned Credit Control Senior Manager to join their Bristol team. The roles are pivotal within the firm’s finance team, focusing on leading the credit control function during a transformative period. This is a rare opportunity to make a significant impact by driving process improvements, enhancing team capabilities, and contributing to the firm’s global finance transformation programme.

The Organisation

This highly respected law firm has a dynamic and forward-thinking finance department that underpins its operations. With teams located across all their offices, the department ensures the financial health of the business and comprises several core areas:

• Cashiering: Managing payments, including client funds and vendor invoices.
• Billing: Preparing and issuing invoices, as well as assisting matter teams in managing WIP.
• Credit Control: Ensuring timely and accurate receipt of payments from clients.
• Payroll: Processing employee payroll, taxes, and expense claims.
• Management Information: Delivering financial reports and preparing statutory accounts.

The Credit Control team plays a vital role in improving cash flow, reducing lock-up, and maintaining the firm’s strong financial position.

The Role

As Credit Control Senior Manager, you will lead the global credit control function, focusing on aligning processes and driving sustainable improvements across the firm. Reporting to the Head of Finance, you will work closely with senior stakeholders to develop and implement best practices while supporting a high-performing team.

Key responsibilities include:

• Overseeing the transformation of the credit control function into a centralised, standardised global model.
• Leading the development and implementation of streamlined processes and procedures.
• Focusing on people and team development, including identifying skills gaps and fostering a culture of growth.
• Collaborating with stakeholders across the firm to align credit control practices with broader financial objectives.
• Setting measurable targets and reporting progress on collections and key initiatives to senior stakeholders.
• Reviewing and optimising the firm’s credit control systems to leverage their full potential.
• Building strong relationships with partners, finance teams, and other internal stakeholders.

The Candidate

To excel in this role, you will need to demonstrate:

• Significant experience in leading credit control teams, particularly during periods of change and transformation.
• A proven track record in implementing people, process, and systems changes within a complex organisation.
• Strong leadership and coaching abilities, with a focus on developing junior team members and fostering collaboration.
• Excellent stakeholder management skills, with the ability to influence and drive results at all levels.
• Commercial awareness and a client-focused mindset to deliver effective and sustainable solutions.
• A growth mindset, with a commitment to learning and continuous improvement.

The Firm’s Culture

This law firm is deeply committed to fostering a supportive and inclusive workplace culture. They value diversity, equity, and belonging, recognising that the best solutions come from a variety of perspectives. Flexible working is embraced, with hybrid options available to help employees balance professional and personal commitments.

The firm also offers an environment where innovation and collaboration thrive. If you’re passionate about making a difference and are ready to take on a leadership role within a high-performing finance team, this could be your next career move. Please contact Rachel Phillips, Associate Director in confidence or apply directly below: