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Your new companyHays has partnered with a financial services organisation in Central Bristol.Your new roleThe organisation is looking for a number of Pension Administrators to join ASAP and continue into the new year. Pay for this role is £13.00 per hour + holiday. Hours of work are Monday to Friday, 09:00-17:00 (35 hours a week). The office is based in central Bristol, BS1. Main duties of the role include:
- Processing of client instructions and any task activity accurately and to the service standards set by the company at all times, maintaining confidentiality and demonstrating discretion.
- Building good relationships with clients and business introducers.
- Where relevant and appropriate, informing managers, clients and financial intermediaries of specific matters or issues affecting their schemes and benefits relevant to each scheme, especially actual or potential problems.
- Ensuring that client deadlines, all internally agreed key performance indicators, service standards and regulatory reporting requirements are met.
- Proactively identifies risk within the department and escalates concerns to Team Leader.
What you'll need to succeed
- The ability to take responsibility for your own administration, including paperwork and filing.
- The ability to explain complex information simply and clearly
- The ability to network and establish relationships with clients
- The ability to work in a team
- Time management skills
- Customer service skills
- Self-motivation and organisation
- A good level of numeracy and IT skills
- A target-driven mindset
- A flexible approach to work
- Decision-making skills
- Discretion and an understanding of the need for client confidentiality
- An ethical and professional approach to work
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.INDHAF
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
