Pension Administrator

Your new companyHays has partnered with a financial services organisation in Central Bristol.Your new roleThe organisation is looking for a number of Pension Administrators to join ASAP and continue into the new year. Pay for this role is £13.00 per hour + holiday. Hours of work are Monday to Friday, 09:00-17:00 (35 hours a week). The office is based in central Bristol, BS1. Main duties of the role include:

• Processing of client instructions and any task activity accurately and to the service standards set by the company at all times, maintaining confidentiality and demonstrating discretion.
• Building good relationships with clients and business introducers.
• Where relevant and appropriate, informing managers, clients and financial intermediaries of specific matters or issues affecting their schemes and benefits relevant to each scheme, especially actual or potential problems.
• Ensuring that client deadlines, all internally agreed key performance indicators, service standards and regulatory reporting requirements are met.
• Proactively identifies risk within the department and escalates concerns to Team Leader.

What you'll need to succeed

• The ability to take responsibility for your own administration, including paperwork and filing.
• The ability to explain complex information simply and clearly
• The ability to network and establish relationships with clients
• The ability to work in a team
• Time management skills
• Customer service skills
• Self-motivation and organisation
• A good level of numeracy and IT skills
• A target-driven mindset
• A flexible approach to work
• Decision-making skills
• Discretion and an understanding of the need for client confidentiality
• An ethical and professional approach to work

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.INDHAF

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