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Car Parts Customer Service Advisor

Brook Street
Posted 6 hours ago, valid for 25 days
Location

Bristol, City of Bristol BS1 6WS, England

Salary

£27,000 - £28,000 per annum

Contract type

Full Time

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Sonic Summary

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  • Brook Street is seeking a Parts Customer Service Advisor for a full-time, permanent position with a well-established client.
  • Candidates should have industry experience and strong customer service skills, along with a full driving license.
  • The role involves managing telephone and email enquiries, qualifying service needs, and advising on product range.
  • Attention to detail and excellent written and verbal communication skills are essential for this position.
  • The company offers benefits such as a pension, career mobility, monthly bonuses, and a car scheme, but the salary is not specified.

Brook Street is working with a well established client that is seeking to hire a Parts Customer Service Advisor on a full-time, permanent basis.

Main duties:

  • To manage telephone/email enquiries for the dealership.
  • To qualify service needs and diagnostics.
  • To complete job cards including descriptions of faults etc.
  • To advise on product range.

Knowledge, skills, abilities and experience:

Industry experience

Strong Customer service skills

Full Driving License

Attention to detail

Excellent written and verbal communication skills

Company Benefits:

  • Pension
  • Career mobility
  • Career progression
  • Monthly bonus
  • Car scheme
  • Development

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

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