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Customer Accont Manager

Customer Accont Manager

Pertemps Bristol Commercial

Posted 8 hours ago, valid for 23 days

Bristol, City of Bristol BS6 5EX

Full Time

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Sonic Summary

The position of Customer Account Manager in Avonmouth offers a salary of up to £33,000.
This full-time role requires at least 1 year of sales or customer service experience.
Responsibilities include managing client accounts, processing orders, and providing exceptional customer service.
Candidates should possess strong communication skills, a proactive attitude, and the ability to resolve customer issues effectively.
The company offers benefits such as a pension plan, employee discounts, and opportunities for career progression.

Customer Account ManagerAvonmouthUp to £33,000Monday - Friday | 8:30am - 5:00pmI am currently looking for a Customer Account Manager to join a friendly, well-established distribution team in AvonmouthIn this full-time, permanent position, you will be responsible for managing client accounts, taking and processing orders via phone and email, and delivering outstanding customer service. If you have experience in a business-to-business environment-or you have worked in a customer service or telephone email sales role. Full training and ongoing development are provided.Main Duties" Customer Assistance: Promptly and courteously respond to customer inquiries via phone and email." Issue Resolution: Troubleshoot and resolve customer concerns using available tools and resources." Order Management: Process orders, track shipments, handle cancellations/modifications, and ensure a smooth buying experience." Product Knowledge: Build a strong understanding of our product range to confidently assist customers." Up-Selling: Spot opportunities to promote complementary products that add value for customers." Professional Communication: Maintain a friendly, empathetic, and respectful tone in all interactions.Skills" 1+ year of sales or customer service experience required" Experience in sales (preferred)" Strong communication and problem-solving skills" A proactive, customer-first attitude" Ability to commute to AvonmouthBenefits" Company pension" Employee discount" Life insurance" Free & on-site parkingThis is a fantastic opportunity to join a supportive company that values its people and offers long-term career progression.If you are interested please click APPLY

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