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A successful despatch team member will strive to get it right first time, be positive in their approach towards others, remain professional and respectful at all times, plus, contribute to company culture that upholds the core behavior values.
You will perform your tasks in a safe environment, actively participating into the companies safety values and culture. The expectation is for you to adhere to all of safety requirements at all times.
Key Responsibilities
Understand the 7 day turnaround process and the goal of the service center
Ensure you aid and contribute to the 7 day turnaround process
Always escalate issues that prevent you from achieving the 7 day turnaround goal to a supervisor
Always fold and pack garments correctly to meet presentation standards & customer requirements
Audit and double check garments/ tickets/ repairs before packing
Be aware of day order and customer days
Liaise with Drivers when needed
Complete and file all necessary paperwork and dispatch notes
Follow the specified process for laundry that is couriered back to customers
Be prepared to move sections and complete other work when needed, that you have been trained on to increase productivity or efficiency.
Take part in a weekly housekeeping check /tidy up/ and cleaning exercise in your work area
Ensure all equipment used is according to the training given and the specific requirements of the machines being used.
Experience Required
Well organised and systematic approach to daily activities
Attention to detail
Correctly updating paperwork
Ability to work under pressure, and understanding the order of priority
Strong communication skills within peer group
.Acts as a role model
33 days holidays per year 25 + 8 BH
Company Pension Scheme
Bonus Scheme
10 days sick pay per Annum
Interview available immediately
M4 Recruitment are an employment business and operates as an equal opportunities employer. Permission to place an advertisement for the above mentioned role has been given by the company mentioned.
