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Part Advisor

Part Advisor

Pertemps Bristol Commercial

Posted 6 days ago, valid for 19 days

Bristol, City of Bristol BS6 5EX

Full Time

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Sonic Summary

The Parts Advisor position is located in Kingswood with a salary range of £26,984.36 to £27,810.00 depending on experience.
Working hours are Monday to Friday from 07:30 to 17:00, and the role includes 30 days of holiday entitlement, including Bank Holidays.
Key responsibilities involve ordering parts, maintaining stock levels, producing invoices, and resolving customer queries and complaints.
Candidates should possess strong customer service skills, excellent organizational abilities, and a passion for delivering exceptional service, with experience in a team-oriented environment.
This role offers extensive in-house and manufacturer-led training, along with exclusive company benefits such as discounts on vehicles and a colleague referral bonus.

Parts AdvisorLocation: KingswoodSalary: £26,984.36 - £27,810.00 (dependant on experience)Hours:Monday - Friday: 07:30 - 17:00Holiday Entitlement:You will receive 30 days holiday (inclusive of Bank Holidays).Main DutiesReporting to the Aftersales Manager, you will be responsible for maintaining and developing good relationships with both internal and external customers. Key responsibilities include:Accurately and efficiently ordering parts for stock and for internal and external customers via phone or face-to-face interactions.Maintaining stock levels in line with demand and dealer standards.Producing invoices for all sales and ensuring payment is received before releasing parts.Handling customer queries, problems, and complaints, working to resolve issues to the mutual satisfaction of both the customer and the business without escalation.Skills RequiredStrong customer focus with a passion for delivering exceptional service.Ability to work independently in a busy, fast-paced environment.Excellent organisational skills and attention to detail.Strong communication and interpersonal skills.Ability to process detailed information while continuously updating product knowledge.Experience working as part of a team with shared objectives and performance goals.Training & DevelopmentExtensive in-house training and manufacturer-led training.Be part of a driven, engaging, and motivated team associated with one of the world's largest car manufacturers.Exclusive Company BenefitsColleague Referral Bonus - up to £1,000*Extensive Manufacturer TrainingExclusive Discounts on New and Used VehiclesDiscounts on MOT & Servicing (including for your family)Cycle to Work SchemeTraining & Leadership Development ProgrammesLife Assurance (Death in Service Benefit) **Terms and conditions apply.If you are an organised, customer-focused individual looking for a fantastic opportunity to join a leading automotive brand, we'd love to hear from you! Please click apply

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