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JB384: Sales AdministratorSalary: £28,000 per annumLocation: Avonmouth, BristolOverview:First Military Recruitment are currently seeking a Sales Administrator on behalf of one of our clients.Our client encourages applications from ex-military personnel however all candidates will be given due consideration.Duties and Responsibilities for the Sales Administrator:
- Provide support to the sales team in a variety of admin duties.
- Documenting new and used machines on our system.
- Producing invoices to customers and Finance houses.
- Order machines from suppliers and organising payment.
- Live Link administration, support and speaking to customers about renewals.
- Taxing machines for use on the road.
- Managing the demonstration machines.
- Stock counts.
- Ordering extended warranty packages.
- Administrate HPI checks.
- Customer Care.
- Creating reports as required.
- Answering of phones for the business.
- Variety of general administration tasks.
- Arranging transport of new and used machines.
- Arranging signwriting.
- Order non JCB attachments with suppliers and arrange delivery in line with machine requirements.
- Arrange Pre Delivery Inspections (PDIs) with service departments, manage PDI priorities at each depot.
- Chase up PDI completion to ensure work is complete in time scale for machine delivery to customer.
- Update Sales team on machine progress.
- Organise machine prep and delivery for machines required for shows.
- Provide regular updates and reporting to Sales & Service Teams.
- Highlight potential problems to management if a resolution is not obvious.
Skills and Qualifications for the Sales Administrator:
- Previous experience in administration role.
- Communication skills - articulate, able to communicate in a calm and professional manner.
- Organisation skills - can manage own time and prioritise workload.
- Ability to assimilate new information quickly and to learn new procedures.
- Flexible approach - able to manage and balance a range of tasks.
- Good attention to detail – need to be able to identify issues and address them before they cost money.
- Customer Experience - able to deal with the people in a friendly & efficient manner, ensuring a good first and last impression of Holt JCB is achieved.
- Problem solving - can remain polite at all times, responding to basic problems and able to manage them with an effective and professional outcome, with the ability to escalate if necessary.
- Uniform is not provided but professional personal presentation is required.
Salary: £28,000 per annumLocation: Avonmouth, Bristol
