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The overall purpose of the role is the provision of account support services for clients. To aid in the overall service provision to clients ensuring that the business is retained and developed. There is real scope for career development in this role and division.
Your key tasks and responsibilities within the role will include:
- Undertaking background research/investigation
- Producing reports and briefing notes
- Assisting with complex administrative tasks and functions
You may also assist the Manager in the following areas:
- Obtaining claims information forms from insurers/Claims.
- Creating and updating relevant systems.
- Liaison with insurers and clients as required.
- Prompt and accurate resolution of accounts queries.
Suitable candidates for the role will be able to demonstrate the following competencies:
- Ability to communicate effectively and professionally both verbally and in writing with clients and other associates
- Ability to manage time, prioritise and ensure deadlines are met without compromising quality
- Excellent attention to detail, self-motivated and pro-active
- Good critical thinker
- Knowledge of Microsoft products
