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IT Account Manager

In Technology Group
Posted 14 hours ago, valid for 2 days
Location

Bristol, City of Bristol BS1 6WS, England

Salary

£30,000 - £35,000 per annum

Contract type

Full Time

Retirement Plan
Life Insurance

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Sonic Summary

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  • An exciting opportunity for an IT Account Manager has opened up at a Managed Service Provider in Bristol.
  • The role offers a salary range of £30,000 to £35,000 and requires at least 2 years of experience in account management or a similar position.
  • Responsibilities include managing client relationships, creating Account Plans, and identifying service improvement areas.
  • Candidates should have a strong customer service background, knowledge of IT service management best practices, and the ability to collaborate effectively with sales teams.
  • Benefits include 24 days of holiday, hybrid working options, life assurance, an annual bonus scheme, and a pension scheme.

Job Title: IT Account Manager
Location: Bristol
Salary: 30,000 - 35,000

An exciting new opportunity has arisen for an IT Account Manager to join a rapidly growing Managed Service Provider based in Bristol.

The successful candidate will be required to:
* Manage clients, including regular communication, updates and reporting.
* Create and execute Account Plans for your assigned client base.
* Identify areas for service improvement and make recommendations to the management team.
* Attend client meetings and provide technical recommendations and advice.
* Stay up-to-date with industry trends and new technologies.
* Collaborating with the sales team to identify new business opportunities.

Professional Attributes Required:
* At least 2 years of experience in account management or similar role, ideally within an MSP.
* Demonstrable experience delivering excellent customer service and managing client accounts.
* Knowledge of best practice for IT service management.
* Ability to define and deliver an IT roadmap for client accounts.
* Ability to 'manage up' and cultivate the best working relationship with those around and senior to you.

Benefits:
* 24 days holiday + bank holidays
* Hybrid Working
* Life Assurance
* Annual Bonus Scheme
* Pension Scheme

If this opportunity sounds like the perfect fit for you, please apply for immediate consideration and interview. We look forward to receiving your application and providing you with further details about the role.

Keywords: IT Sales, Managed Service Provider, Sales Executive, IT Sales Executive, Account Manager, IT Account Manager

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

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