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2nd Line Support Engineer

DK Recruitment
Posted 15 hours ago, valid for 24 days
Location

Bristol, City of Bristol BS6 5EX

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • DK Recruitment is looking for a 2nd Line Engineer for a Managed Service Provider in South Bristol.
  • The role involves providing 2nd Line Support directly to customers and assisting with various IT issues.
  • Candidates should have experience with technologies such as Microsoft Remote Desktop Services, Office 365, and Windows Server.
  • The position offers a salary of up to £36,000, including an on-call allowance and the option to work remotely one week a month.
  • Interested applicants are encouraged to apply or send their CV for immediate consideration.

DK Recruitment are seeking a 2nd Line Engineer Engineer on behalf of our client based in South Bristol. This is an exciting opportunity to work for a growing Managed Service Provider. As part of a dynamic and highly skilled team you will be working on the forefront of technology enabling businesses to consistency benefit from their IT.

Duties

  • Provide 2nd Line Support either directly from the customer or escalated from the 1st line team
  • Provide assistance by phone, email and/or using a ticket management system
  • Update the internal knowledgebase with issue resolution details

Tech stack

  • Microsoft Remote Desktop Services
  • Veritas (Symantec) Backup Exec
  • Network Support
  • HPE/Dell SANs
  • HPE Server Hardware & Switches
  • Office 365 & Azure
  • PowerShell
  • Windows Server

Paying up to £36,000 with on-call allowance (1 week a month is a shift of 1.30pm-10pm) and this week can be worked remote.

If you are interested in this role, please click apply now or email your CV directly for immediate consideration and we will be in contact to discuss your experience and the position in more detail.

DK Recruitment is acting as an Employment Agency in relation to this job vacancy.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.