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Desktop Support Engineer

Lorien
Posted 6 days ago, valid for 16 days
Location

Bristol, City of Bristol BS6 5EX

Salary

£25.15 per hour

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Lorien's Government client is seeking Desktop Support Engineers for a 3-6 month initial contract based in Corsham or Bristol.
  • The position offers a salary of £25.15 per hour via Umbrella and requires candidates to have SC Clearance or be willing to obtain it with a UK passport.
  • Key responsibilities include setting up a Refresh Clinic, migrating devices, and updating the contractor's workflow management system.
  • Candidates should be able to report issues during migration activities and conduct daily stock checks.
  • This role is suitable for individuals with relevant experience in desktop support and device migration processes.

Desktop Support Engineer

Corsham or Bristol

3 - 6 Month Initial Contract

£25.15/hour via Umbrella

Lorien's Government client are currently recruiting for Desktop Support Engineer's to join on a contract basis.

Candidate must have SC Clearance or willing to go through SC Clearance with a UK passport

Clinic Migration Set-up:

  • Set-up Refresh Clinic
  • Move the required quantity of devices as instructed by the
  • Contractor Engineer and Site Manager from the onsite storage location to the Refresh Clinic location
  • Login to any system as required via device(s) provided by the contractor's engineer and Site Manager and under their instructions

Refresh laptops:

  • Collect existing devices from users and handover new devices in accordance with the migration schedule and project processes
  • Handover and collect the correct number of devices each in accordance with the migration schedule
  • Correctly update the Contractor's workflow management system at all relevant steps
  • Report issues arising from migration activity promptly and accurately to the contractor Engineer and Site Manager
  • Where issues cannot be resolved immediately, pass them over to an onsite Post Migration Support Engineer
  • Conduct manual stock checks daily and report findings to the contractor Engineer and site Manager
  • Place existing devices collected from users at the Refresh Clinic within the packaging that was used to contain a new device and in accordance with the device Designation Rules mark the outside of the box to indicate whether it is for "disposal" or for Refurbishment
  • At the end of each day, move all the devices and equipment into the onsite storage location.

Should this position be of interest please submit your CV and I will be in contact as required.

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.