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Part time Help Desk role

Juice Recruitment Ltd
Posted 17 days ago, valid for 7 days
Location

Bristol, City of Bristol BS6 5EX

Salary

£22,308 per annum

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • We are looking for a Help Desk Operator to join our team in a part-time capacity.
  • The position offers a salary of £22,308 per annum, pro rata.
  • Candidates should have previous experience in a help desk or customer service role.
  • Key responsibilities include providing technical support, troubleshooting IT issues, and maintaining accurate records.
  • Ideal applicants should possess strong communication skills and a positive attitude, with the ability to drive or live locally to BS14.

Help Desk Operator Opportunity!We're seeking a talented individual to join a team as a Help Desk Operator. This is a part time role.

Position -Help Desk OperatorSalary-£22,308 per annum (pro rota)Benefits:- Matching pension contributions- Opportunities for career advancement- Supportive work environmentResponsibilities:- Provide excellent customer service and technical support via phone, email, or chat- Be able to process all incoming telephone traffic by following clients procedures in accordance with Client instructions- Troubleshoot and resolve IT-related issues efficiently- Log all interactions and maintain accurate records- Collaborate with other team members to ensure timely resolution of problemsRequirements:- Previous experience in a help desk or customer service role preferred- Strong communication and problem-solving skills- Knowledge of IT systems and software- Ability to multitask and prioritize in a fast-paced environment- Positive attitude and willingness to learnIf you're passionate about helping others and thrive in a dynamic environment, we want to hear from you! Due to location you need to ideally drive or live local to BS14.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.