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Service Desk Technician

Hunter Selection Limited
Posted 10 hours ago, valid for 21 days
Location

Bristol, City of Bristol BS6 5EX

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

Life Insurance

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Service Desk Technician based in North Bristol, offering a salary between £23k and £30k.
  • This role requires experience in IT support, preferably in a managed service provider (MSP) environment, and relevant IT qualifications.
  • The technician will provide support through various channels, including email, phone, and a ticketing system, while adhering to service level agreements.
  • Benefits include 24 days of holiday plus bank holidays, a pension contribution, and enhanced maternity and paternity leave.
  • Candidates should possess excellent customer service and communication skills, and experience with Microsoft Office, Active Directory, and networking basics is preferred.

Service Desk Technician - North Bristol (Hybrid) - £23k-£30k

I am seeking a Service Desk Technician to work within an established team, supporting a host of external clients on their IT needs. The successful Service Desk Technician will provide IT Support through email, ticketing system, or phone to a network of external customers. You will be working within a skilled team, escalating tickets when needed and ensuring you stick to the agreed service level agreements.

Benefits:

  • 24 days holiday + bank holiday increasing over time
  • Your birthday off
  • 4% pension contribution
  • Enhanced maternity and paternity leave
  • Electric car salary scheme
  • Life insurance
  • Healthcare Cashplan
  • Social events

As the successful Service Desk Technician, you will have experience in some of the following:

  • Experience in an MSP
  • Have a relevant qualification in IT
  • Experience in supporting Microsoft office
  • A good understanding of the basics of networking
  • Experience with Active Directory, DNS, DHCP
  • Excellent customer service skills
  • Excellent communication skills both written and verbal

This is an urgent vacancy, so please apply early to avoid disappointment.If you are interested in the role of Service Desk Technician or are looking for something similar, please contact Alex MacDermott directly.

If you are interested in this position please click 'apply'.

Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.

Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.