Home
Bristol
Ict technician
IT Support Engineer

IT Support Engineer

VIQU Limited

Posted 7 hours ago, valid for 17 days

Bristol, City of Bristol BS6 5EX

£28,000 - £33,600 per annum

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

The IT Support Engineer position is a 3-month contract based in Bristol, focusing on providing IT support for a legal client.
Candidates should have recent experience in the legal sector and be proficient in ITIL, Service Now, and law firm applications like iManage.
The role requires strong diagnostic and resolution skills, as well as experience with Microsoft Office applications and Windows 10/11 administration.
The successful candidate must also have experience with Active Directory and Multi-Factor Authentication (MFA).
Salary details are not specified, but candidates are expected to have prior experience in IT support roles, particularly within the legal field.

IT Support Engineer – 3-month Contract – Bristol

My legal client is looking for a IT Support Engineer to provide IT support for a 3-month contract. This opportunity will involve technical issues which will be handled by telephone or email. The customer is looking for support with ITIL, Service Now and iManage.

The IT Support Engineer would be required to triage and resolve tickets (Mostly Law firm specific tickets). The IT Support Engineer would have strong experience with ITIL, Service Now and Law Firm applications such as iManage.

IT Support Engineer Requirements

Recent IT Support Engineer experience within the legal Sector
Previous experience of working within an IT Support Engineer role
Service Now experience essential
Experience with Law firm applications such as DMS iManage or similar Document Management Systems (intapp, netdocument, aderant expert, LexWorkplace, eDOCS, ProLaw, SmartVault etc)
ITIL practices – implementing practices.
Microsoft Office applications (M365) – Administration & Support
Windows 10/11 – Administration & Support
Active Directory experience
Multi Factor Authentication (MFA)
Excellent Diagnostic and resolution skills
Proficiency using ITSM ticket management system – Service Now.

The successful IT Support Engineer is required onsite in Bristol.

This is a fantastic opportunity for the right IT Support Engineer to join an organisation initially on 3-month contract but has the view to extend.

To discuss this exciting opportunity as a IT Support Engineer in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Connor Smal by exploring the VIQU IT Recruitment website.

To be the first to hear about other exciting opportunities, technology and recruitment news, please also follow us at ‘VIQU IT Recruitment’ on LinkedIn, and Twitter: @VIQU_UK

Apply now in a few quick clicks