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Job Title: Claims Handler
Location: Bristol (Hybrid working available)
Are you an experienced Claims Handler looking for a dynamic and supportive team? Our client, a leading organisation in the insurance sector, is seeking a motivated individual to manage professional indemnity claims. Join a thriving department that provides outsourced claims management services on behalf of top insurers, working with a diverse client base across multiple sectors.
Key Responsibilities:
- Manage claims from initial notification to resolution, ensuring thorough investigation and appropriate responses.
- Negotiate settlements within delegated authority, balancing efficiency and fairness.
- Maintain accurate case records on the electronic case management system.
- Report regularly to insurers and ensure adherence to both internal and insurer KPIs and SLAs.
- Proactively manage a caseload to avoid litigation and ensure effective resolutions.
- Identify and report potential risks, supporting the Head of Claims with insights on trends.
- Build strong relationships with insured professionals, insurers, and suppliers.
What We're Looking For:
- Solid experience in claims handling, particularly in professional indemnity.
- Strong communication and relationship-building skills.
- A commercial mindset with the ability to meet deadlines and manage caseloads efficiently.
- Commitment to delivering high-quality service and ensuring client satisfaction.
- A proactive approach to self-development and staying updated with industry changes.
Why Apply?
- Join a company that values diversity, equity, and inclusion.
- Benefit from flexible and hybrid working arrangements.
- Be part of a supportive, collaborative culture that encourages growth and innovation.
If you're ready to take your career to the next level, apply today and become a part of this dedicated and forward-thinking team!
