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Depot Administrator
Rate - £ 13.37 per Hour
Inside IR35
Contract Length - 6 months
Location - Veolia Avonmouth - Recovered Paper Bank Road Chittening industrial Estate Avonmouth, BS11 0YB
The Administrator will report directly to the Business Manager and be accountable for the coordination of all administrative and specified customer service tasks. It is important that this role ensures these tasks are completed in a safe and compliant manner in line with company policies, procedures and expectations. The role holder will be required to deliver a first-class customer service on time, every time.
Liaise with relevant individuals to ensure customer queries are resolved. Escalate when required to Management Drive and promote a culture of high performance and excellence in line with our organisational values.
- Ensure that all safety concerns and near misses are logged on our Health and Safety Management System and closed off within the company's agreed timescales. Appropriate feedback must be provided to the originator.
- Ensure all Veolia policies, processes and procedures are adhered to.
- Ensure personnel details including payroll are entered into the systems correctly and within time limits
- Raise Purchase Orders for the supply of goods as approved by site management
- Liaise with suppliers for the procurement of goods & ensure delivery timescales are met
- Process invoices raised by suppliers to ensure that payment terms are met
- Administer purchase orders, disposal invoices, subcontracted collections and associated invoices.
- Control of paperwork on a daily basis including monthly rebate reporting to customers
- Ensuring the answering of telephones are within expectations
- Run and send reports as required to internal and external customers.
that is £7K or above and requires a report to go with the invoice)
- Proactively inform customers in a timely manner of any operational delays which impact on their service, confirming the alternative collection date and time.
- Ensuring that any reports required by the business are generated in an accurate and timely manner
