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Signature Recruitment have partnered with a well-established retrofit specialist company to recruit a Scheduling Assistant to join their team on a temporary full-time basis for 4 weeks with potential to be extended.
Pay rate: £12 per hour
Location: Stoke Gifford
Job Summary:
The Scheduling Assistant is responsible for managing communication, coordinating appointments, and ensuring smooth scheduling between customers and retrofit engineers. This role requires excellent organisational and communication skills to handle calls, update systems, and optimise scheduling efficiency.
Key Responsibilities:
- Call Handling & Communication: Answer and make calls to customers and engineers, providing scheduling details and handling queries professionally.
- Appointment Scheduling: Coordinate, confirm, and adjust appointments to ensure efficient allocation of engineers' time.
- Data Entry & Documentation: Accurately log appointment details, updates, and customer interactions in the scheduling system.
- Customer Support: Address scheduling concerns, send reminders, and maintain positive customer relationships.
- Team Coordination: Collaborate with retrofit engineers and internal teams to streamline scheduling processes and resolve conflicts.
This is an office-based position.
Working hours:
- Monday - Friday, 8am to 5pm
- Office based Monday to Friday
If you are interested in this opportunity and enjoy a busy day with a friendly team, please apply today!
Whilst we will endeavor to contact you following your response due to the high volume of applications this cannot always be possible. If you have not had notification within 7 days unfortunately your application has not been successful but we will keep your details on file for future opportunities
Please be aware that Signature Recruitment will never reach out to candidates through WhatsApp, nor will we request sensitive information like bank details, passport, or driving licence data during the application process. For a secure job search and reliable flexible work, we advise consulting Jobs Aware who ensure all workers and work-seekers in the UK have access to free help and advice, as well as provide an option to report a scam or exploitation.
