- Build and maintain strong relationships with allocated client accounts.
- Manage and enhance internal sales processes to support business growth.
- Conduct customer site visits to ensure service excellence.
- Process customer requirements, requests, and orders efficiently.
- Handle engineers’ reports and maintain customer records.
- Communicate effectively with internal departments to ensure smooth operations.
- Respond to customer inquiries via phone, email, and in person.
- Provide comprehensive administrative support to the team.
- Manage and action daily reports.
- Proficiency in Microsoft Excel, Word, and Outlook.
- Strong organisational skills with keen attention to detail.
- Ability to work efficiently in a fast-paced office environment.
- Adaptability to shifting priorities and multitasking demands.
- A proactive and reliable approach to work.
- Excellent communication skills, both written and verbal.
- A team player with a positive and enthusiastic attitude.
- Ability to perform under pressure and meet deadlines