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Repairs Team Leader

THRIVESW LIMITED
Posted 17 days ago, valid for 9 days
Location

Bristol, City of Bristol BS6 5EX

Salary

拢36,000 - 拢43,200 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed鈥檚 services as part of the process. By submitting this application, you agree to Reed鈥檚 Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Maintenance and Repairs Team Leader or Supervisor in Bristol, requiring a trades background and a trade qualification.
  • The role involves managing a remote trades team, responding to inquiries, diagnosing repairs, and ensuring customer satisfaction.
  • The working hours are Monday to Friday from 8:00 AM to 5:00 PM, totaling 40 hours per week, with a salary of 拢40,000 per year.
  • Benefits include 25 days of holiday, a pension scheme, a company car scheme, and a mobile phone and tablet for business use.
  • Candidates should have relevant experience, leadership abilities, and proficiency in Excel and IT systems.

Are you a Maintenance Team Leader or Supervisor coming from a trades background and looking for a new role working across Bristol.

Would you like to work for one of Bristol fastest growing FM and Maintenance companies.

As Maintenance and Repairs Team Leader you will be responsible for managing a remote trades team. Your work activities will include:

路 Responding to real-time enquiries from the trade team and the client.

路 Diagnosing repairs as they happen each day.

路 Supporting the team to achieve their targets.

路 Focusing on first time fix and customer satisfaction.

路 Proactively working with your team to overcome challenges.

路 Being the first point of escalation for feedback on workmanship, time delays and service.

路 Working with the administration support team to ensure work is planned correctly and operating productively.

路 Supporting on complaint resolution.

路 Conducting 1-2-1s with your team to manage performance.

路 Keeping our internal systems up to date with accurate information.

路 Using our Excel and our systems to run reports into productivity for labour and time targets, and saving materials, stock management and PDA usage.

Other details -

  • 8.00 - 17.00 Monday to Friday, 40hrs per week.
  • 25 days holiday entitlement, plus bank holidays.
  • Pension.
  • Company car scheme.
  • Mobile phone and tablet for business use.

To be successful in this role you will need:

路 A trade qualification to show technical competency, or equivalent

路 SMSTS, or equivalent site management courses.

路 Ability to build positive and productive working relationships, using diplomacy when communicating.

路 Ability to lead a team to achieve targets.

路 To be proactive when dealing with issues and try and find solutions.

路 To be responsive, resilient, and able to manage fluctuating workload and demanding priorities.

路 A good skill level with Excel and other IT systems

For further information on the role and the company you would be working for please APPLY NOW or get in touch with Gary Cornes for a confidential chat

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed鈥檚 services as part of the process. By submitting this application, you agree to Reed鈥檚 Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.