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The Company:
Our client is a growing student lettings company with nationwide offices and are opening an office in central Bristol. They pride themselves on providing industry-leading accommodation for students and landlords. They value their employees and offer excellent opportunities for progression and development
The Job:
On their behalf we are seeking an Area Manager. This role will be to manager their Bristol, Bath & Cardiff operations. You will place a huge emphasis on customer service and be passionate about delivering a first-class experience. In this role you will be leading a small team of Lettings Consultants and Asset (Property) Managers. Your role will also require you to build excellent relationships with Landlords, Tenants, and Contractors.
In this role you responsibilities will include
Developing and maintaining great relationships with Landlords, Tenants, and Contractors
Ensure the Tenant and Landlord experience is exceptional
Managing all aspects of asset management and lettings performance across the portfolio
Recruit new team members
Provide initial and ongoing training to all team members
Review and audit asset management and portfolio performance
Run compliance reports on a weekly basis
Manage & Support Asset Managers with utility management
Managing in-tenancy legal notices when required
Introducing and educating new legislation requirements and HMO Licencing to Landlords when required
Support asset managers with investment advice on landlords' current and new portfolios
Complaints Handling
Proactively create and convert new landlord and investor leads
Network to create opportunities
Manage lettings administration process
Manage the marketing and advertising of the portfolio
Manage marketing events alongside Marketing Manager
Audit Lettings Spreadsheet and branch performance
Deliver weekly lettings reports to the Operations Manager
Carry out regular landlord meetings
Audit inspection process and reports
Deliver monthly 1-2-1s
Staff reviews and annual appraisals
Set Lettings KPIs and review on a monthly basis with the Operations Manager
The Person:
For this role our client seeking someone who has lettings and property management experience and ideally have worked already in a management role, however you may also be a head of or a team leader in the property industry ready for the next step. As well as they our client is seeking someone who has:
Were looking for
Excellent organisational skills
A driving licence is essential
Excellent communication skills
The ability to see a job through from start to finish
Experience in Lettings (preferred)
Self-motivated and ability to work on own initiative
Ability to prioritise workload and work to deadlines
Flexible and adaptable in approach to work
The Hours:
9am till 5.30pm Monday to Friday & 15 Saturdays per year 10am till 3pm
The Salary:
Up to £45,000 + Bonus scheme
The Location:
Clifton, Bristol
