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Job Title: Lettings Manager
Lettings Manager Company Overview:Clearview Recruitment are excited to be working with our client, an award-winning independent lettings agency based in Bristol (BS6). Established in 2012, they have built a strong reputation for exceptional personal service and currently manage a portfolio of over 600 properties. Known for their friendly and client-focused approach, they are now looking for an experienced Lettings Manager to join their dynamic and growing team.
Lettings Manager Role Overview:As the Lettings Manager, you will join the Senior Management team, leading an operational team of Property Managers and administrators. You’ll also manage a small personal portfolio, acting as the main point of contact for tenants, landlords, and contractors. This is an opportunity to work in a fun, fast-paced environment where your management skills and lettings expertise will directly contribute to the company’s ongoing success.
Lettings Manager Key Responsibilities:
- Oversee the general administration of the lettings department
- Manage, motivate, and inspire the lettings team to achieve targets and maintain high standards
- Ensure all service level agreements are met
- Identify training needs within the team and deliver tailored training sessions
- Manage the move-in pipeline effectively
- Liaise with the sales team to ensure smooth operations
- Ensure compliance with all legal documentation, including gas safety certificates and EPCs
- Deliver excellent customer service to clients
- Conduct check-ins, check-outs, and quarterly property inspections
- Oversee maintenance work, liaising with tenants, landlords, and contractors to ensure quality and value
- Advertise properties, including creating virtual tours and writing engaging copy
- Handle end-of-tenancy inspections and arrange deposit returns
Lettings Manager Skills and Qualifications:
- Minimum of 3 years’ experience in Lettings
- Proven track record in team management and achieving growth
- Strong organisational skills with attention to detail
- Comprehensive knowledge of lettings legislation and compliance requirements
- Excellent interpersonal and communication skills
- Proficiency in conducting inspections, property maintenance coordination, and admin processes
- A full driving license and access to your own vehicle are essential
Lettings Manager Package and Benefits:
- Competitive salary: £30,000 - £35,000 (dependent on experience)
- Bonus opportunities tied to business growth and performance
- Monday to Friday working hours (9:00 am - 5:30 pm, 5:00 pm finish on Fridays). No weekend work
- 21 days holiday plus bank holidays, with an additional day over Christmas
- On-site parking and access to a bike-to-work scheme
- Company pension scheme
- Full funding towards the Level 3 Technical Award in Lettings and Property Management (if not already qualified) and UKALA accreditation
