SonicJobs Logo
Left arrow iconBack to search

Lettings Customer Service Assistant

Recruitment Hound Ltd
Posted 2 days ago, valid for 11 days
Location

Bristol, City of Bristol BS6 5EX

Salary

£30,000 - £36,000 per annum

info
Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • This role is for a customer service assistant specializing in lettings and property management at a high-end residency in Bristol.
  • The position involves various responsibilities including tenant liaising, conducting viewings, and managing tenancy agreements.
  • Candidates should have property lettings experience and flexibility to work shifts, including weekends.
  • The salary for this full-time role is £28,325, with an additional 10% performance bonus after probation.
  • A minimum of 1-2 years of experience in property management or customer service is preferred.

This is a role for a strong customer service assistant with lettings/property management. Based in a high end residency in Bristol this role offers a real varied range of responsibilities and also offers career progression.

This is a build to rent property with over 250 apartments, built to a high hotel like spec and therefore tenants are mainly professionals and look for a professional customer service approach!

Duties include:

  • Liaising with potential new tenants, conducting viewings, taking rental enquiries
  • Completing tenancy agreements and vettings
  • Check in and checkouts plus inventories.
  • Ensure the building is presented to the highest standard
  • Adhere to all health and safety and ensure the building is compliant
  • Updating the CRM systems/advertising portals
  • Use social media to converse with residents about events (Seasonal events, Summer parties and Christmas bash!)
  • Liaise with maintenance contractors and ensure tenant issues are solved quickly!

This role is full time and hours are rota'd in advance

Shifts are 8am-4pm / 10am-6pm / 12-8pm and do include weekends. Salary £28,325 plus 10% performance bonus after probation

My client is looking for a mix of skills:

  • Property Lettings experience
  • Flexibilty to work shifts
  • Build to rent
  • Property Management skills
  • Customer Services

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.