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Receptionist
Customer Service Advisor

Customer Service Advisor

Alexander Mae HR

Posted 6 days ago, valid for 18 days

Bristol, City of Bristol BS6 5EX

£20,000 - £24,000 per annum

Full Time

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Sonic Summary

We are seeking a Customer Service Advisor for an ambitious business located in Bristol.
This full-time role, Monday to Friday from 8.30am to 6pm, is entirely office-based and offers a chance to contribute to the company's growth.
Candidates should have previous experience in customer service, administration, or as a receptionist, with motor trade experience being a plus.
The salary for this position ranges from £22,000 to £25,000, along with 28 days of holiday and additional benefits.
The ideal applicant will possess strong administrative skills, a friendly telephone manner, and the ability to multitask effectively.

We are looking for a Customer Service Advisor for a small but ambitious business in Bristol. Working Monday to Friday (working 8.30am - 6pm), the role will be 100% office based and offers the chance to join a fun, friendly and busy business and be part of the company’s next stage of growth.

The role

Reporting into the Managing Director with a dotted line into the Office Manager duties will include:

Greeting and welcoming customers in a professional and friendly manner
Answering and directing phone calls, taking messages as required
Diary scheduling and booking appointments
Ordering supplies as required.
Providing general administrative support including data entry tasks and maintaining accurate records
Sorting and distributing incoming mail and preparing outgoing mail or packages.
Assisting with basic bookkeeping such as invoicing and expense tracking
Maintaining office supplies inventory and ordering as needed

The person

Have previous customer service/administration/receptionist experience
Motor trade experience would be beneficial but is not essential
Friendly telephone manner and excellent customer service skills
Strong admin and organisational skills
IT literate
Good attention to detail
Able to multi task

Salary

£22,000 - £25,000 plus 28 days holiday (including bank holidays), Monday to Friday (NO SATURDAY WORKING) - 8.30am - 6pm, pension, discounted car servicing for individual and friends and family.

Location

Bristol

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