SonicJobs Logo
Login
Left arrow iconBack to search

Customer Service Advisor

Alexander Mae HR
Posted 24 days ago, valid for 6 days
Location

Bristol, City of Bristol BS6 5EX

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • We are seeking a Customer Service Advisor for a small, ambitious business located in Bristol.
  • The position requires 1-2 years of previous customer service or administrative experience, with motor trade experience being a plus.
  • The role involves greeting customers, handling phone calls, scheduling appointments, and providing general administrative support.
  • The salary for this position ranges from £22,000 to £25,000, with additional benefits including 28 days of holiday and a pension scheme.
  • The work schedule is Monday to Friday, from 8.30am to 6pm, and the role is entirely office-based.

We are looking for a Customer Service Advisor for a small but ambitious business in Bristol. Working Monday to Friday (working 8.30am - 6pm), the role will be 100% office based and offers the chance to join a fun, friendly and busy business and be part of the company’s next stage of growth.

The role

Reporting into the Managing Director with a dotted line into the Office Manager duties will include:

  • Greeting and welcoming customers in a professional and friendly manner
  • Answering and directing phone calls, taking messages as required
  • Diary scheduling and booking appointments
  • Ordering supplies as required.
  • Providing general administrative support including data entry tasks and maintaining accurate records
  • Sorting and distributing incoming mail and preparing outgoing mail or packages.
  • Assisting with basic bookkeeping such as invoicing and expense tracking
  • Maintaining office supplies inventory and ordering as needed

The person

  • Have previous customer service/administration/receptionist experience
  • Motor trade experience would be beneficial but is not essential
  • Friendly telephone manner and excellent customer service skills
  • Strong admin and organisational skills
  • IT literate
  • Good attention to detail
  • Able to multi task

Salary

£22,000 - £25,000 plus 28 days holiday (including bank holidays), Monday to Friday (NO SATURDAY WORKING) - 8.30am - 6pm, pension, discounted car servicing for individual and friends and family.

Location

Bristol

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Cookies
Privacy Policy
Read more in the Privacy Policy