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Medical Receptionist | Luxurious Private Hospital
£25,000 p.a
Full Time Permanent
Bristol
Are you an experienced healthcare receptionist / administrator looking for your next role?
Our client is a luxurious private hospital based in Bristol with state-of-the-art facilities. You will join a wider team consisting of world-renowned surgeons who are passionate about transforming the lives of patients in the South West and beyond.
This is an exciting new opening for an individual with experience in a similar healthcare setting to join the team to complete a variety of administrative tasks as well as being an important part of ensuring a high-quality patient journey.
Responsibilities:
- Serve patients by greeting them, answering routine questions, scheduling appointments, and maintaining records and accounts.
- Using patient portal and appointment reminder systems, mobile applications, and other forms of technology to manage scheduling, interact with patients and providers, and update files and patients’ records.
- Welcomes patients and visitors in person or on the telephone and takes detailed messages as needed.
- Minimises patients’ stress by anticipating their anxieties, answering questions, and maintaining a calm and orderly environment in the reception area.
- Completing a variety of administrative tasks for the hospital including the ordering of necessary equipment and food
- Collects, sorts, distributes, or prepares mail, messages, or courier deliveries.
- Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
- Completing a variety of ad-hoc tasks and supporting clinicians across the hospital as required
Requirements:
- Previous patient facing experience in a healthcare setting
- Excellent written and verbal communication
- Professional and presentable manner
- The desire to go 'above and beyond’ to ensure an outstanding level of service for all patients
If you would like to be considered for this exciting opportunity, please contact Simon Codling.
Recommendations:
Compass Associates Ltd is acting as a Recruitment Consultancy for this permanent vacancy; we offer £200 worth of John Lewis Vouchers for each successful recommendation.
