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Helpdesk Administrator

Personnel Solutions (Midlands) Ltd
Posted 7 days ago, valid for 15 days
Location

Bristol, City of Bristol BS119HX, England

Salary

£14.06 per hour

Contract type

Part Time

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Sonic Summary

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  • A temporary Helpdesk Administrator is needed to provide customer support by answering inbound calls and managing technical issues.
  • Candidates should have prior experience in customer service or call center roles, along with administrative skills.
  • The position involves creating support documents and managing customer accounts while communicating via phone and email.
  • Successful applicants must be available immediately and be confident communicators.
  • The role offers Monday to Friday hours with a salary that is competitive based on experience.

I am recruiting for a Helpdesk Administrator to join a business on a temporary basis.

You will answer inbound calls to provide support to customers, managing any technical issues, create support documents and managing customer accounts.

Helpdesk roles take on tasks like answering customer inquiries, troubleshooting technical issues, creating support documents, and managing customer accounts.

You will speak with customers over the phone and on email.

Successful candidates will need to be available immediately and need to have experience of customer service/ call centre and administration experience.

You must be a confident communicator both over the phone and on email.

Hours are Monday- Friday (Apply online only) with 1 hour lunch.

Parking available on site.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.