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Customer Account Coordinator

Daniel Owen Ltd
Posted 2 days ago, valid for 19 days
Location

Bristol, City of Bristol BS1 6WS, England

Salary

£30,000 per annum

Contract type

Full Time

Retirement Plan
Employee Assistance

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Sonic Summary

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  • The Customer Account Coordinator position is based in Bristol with a salary of £30,000.
  • The role requires previous commercial experience, with aerospace industry experience being desirable.
  • Key responsibilities include communicating with customers, managing data, and negotiating order changes.
  • The position involves occasional travel within the UK and Europe for client meetings and progress calls.
  • Successful candidates will benefit from a competitive package, including a company pension scheme and health care cash plan.

Job title: Customer Account Coordinator

Location: Bristol

Salary: 30,000

Our client is a specialist manufacturer of high-complex tolerance components in the Aerospace Engineering field. With extensive machining capabilities allowing this business to take on the toughest aerospace engineering challenges. The Commercial team externally and internally work between the customers and production. With regular reviews being in place this will require occasional travel within the UK and Europe.

Responsibilities for the Customer Account Coordinator

  • Communicate with customers to support and understand their requirements
  • Maintain customer data and ensure systems are up to date
  • Manage incoming business calls and connections to internal departments
  • Ability to analyse potential delivery concerns from provided data
  • Work closely with internal stakeholders to meet customer dates
  • Negotiating order book changes with clients as appropriately required including price and timing
  • Attend client meetings / progress calls

Essential skills, knowledge and experience required for the Customer Account Coordinator

  • Previous Commercial experience
  • Previous Aerospace industry experience is desirable
  • Ability to create and maintain accurate records
  • Good relationship building skills
  • Strong attention to detail
  • Well established negotiating skills

Benefits for the successful Customer Account Coordinator

  • Competitive package
  • Company Pension Scheme
  • Health care cash plan
  • DIS Benefit
  • Great development opportunities
  • Employee referral programme
  • Enhanced family friendly benefits
  • Cycle to work scheme
  • EAP

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.