Back to search
Yate Supplies are a family run company who provide a one stop shop to the hospitality and catering industry. Trading for over 35 years, we provide our customers with over 25,000 food packaging, janitorial and catering products.
The customer is at the heart of everything we do, and we are renown in the industry for our excellent service and management of bespoke printed food and drink packaging.
We send products all over the UK, mainly on our own transport and provide a unique service (especially in central London) by delivering our customers orders at night for minimal operational disruption for our end user.
We are recruiting for aNational Account Coordinatorto join our Sales team on a Permanent basis.
You will work on average 37.5 hrs per week between Monday to Friday. The role is office based with occasional travel as and when needed.
The salary for the role is £23,000 -£24,500 plusquarterly bonus
We also offer 22 days holiday plus bank holidays.
Overview:To assist our National Account sales team to help provide fast and accurate responses to our customers.
Responsible To:Director of Sales
Key Objectives and responsibilities:
To assist the Account Manager to respond quickly and effectively to internal and external customers
To progress and resolve any issues that may arise
To be responsible for all administration relating to the specific national accounts including responding and prioritising daily management of email accounts
To support the account manager with customer development plans including product launches, menu changes and new service requirements
To support the mobilisation of new business, opening orders for existing customer new sites or refurbishment orders
To support the account managers with their day to day duties enabling them to spend more quality time in front of customers growing accounts and obtaining new business.
To help the account manager deliver any company changes and initiatives
To occasionally support the account managers visiting customers
To work with the company departments to achieve company and customer objectives
To undertake continuous training to further product and job knowledge
To adhere to all ISO9000, Health & Safety, Personnel Policies and Procedures
Key Experience and Skills
The successful candidate will have a proactive nature, with great organisation skills and the ability to deal with multiple projects at once.
Experience of communicating directly with customers or the public in a customer service orientated role will be preferred
Ideally will have strong Excel and Word knowledge and be numerate and literate
Organisational skills are essential as it the ability to prioritise and work under pressure
Must be a good team player
Experience of working in a hospitality or catering environment is desirable
