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Job Overview
You'll be responsible for ensuring smooth daily operations at the site. You'll lead the Store team to maintain high standards across various areas, while staying within the company's budget.
Reports to: Area Manager
Key Accountabilities
BUDGET MANAGEMENT
Maximise sales whilst remaining within the budgets set by the Company
CUSTOMER SERVICE
Set an example to staff by always demonstrating a high level of customer service
Ensure a high standard of customer service is delivered at all times by staff
Carry out Sales Assistant / Supervisor duties as and when required in the interests of maintaining a high level of customer service
STOCK CONTROL
Ensure that stock is controlled efficiently
Place stock orders and oversee deliveries in accordance with Company procedure
Ensure that stock is rotated and date checks are regularly carried out
Ensure that stock is regularly replenished
Carry out quarterly and / or weekly stock takes
SITE PRESENTATION / MERCHANDISING
Ensure that the store is well presented and all point of sale material is displayed in accordance with planograms
Ensure that high standards of housekeeping are maintained throughout the site
FUEL / FORECOURT MANAGEMENT
Order and manage the fuel for the site
Ensure forecourt meets Company and statutory standards
ADMINISTRATION
Ensure that all paperwork and administration relating to the site is carried out effectively and on time
Manage and maintain all site systems (e.g. Torex, back office IT, CCTV etc.)
Action all promotions in a timely manner
SECURITY
Ensure the safety of the premises and all personnel, cash, stock and property by complying with security procedures (with the support of the Area Manager).
Act as a key holder and attend the premises outside normal trading hours in the event of an alarm activation
PEOPLE MANAGEMENT
Manage staff rotas to ensure that there is optimum cover available to run the site, and assume ultimate responsibility for keeping the site open should cover be unavailable
Manage and motivate staff effectively to ensure that they always conduct themselves in an appropriate manner and deliver good customer service
Delegate all site duties effectively
Conduct on the job training with staff in all aspects of their duties and develop them to achieve their potential
Carry out informal performance discussions in consultation with the Area Manager
Refer issues of poor performance or misconduct to the Area Manager
Ensure that holiday arrangements are effectively managed
Display enthusiasm and commitment by leadership
COMMUNICATION
Liaise regularly with the Area Manager to keep him / her informed regarding the day-to-day running of the site and competitor activity
Communicate Company information, policy and procedure updates etc to all employees via notice boards, staff meetings or any other appropriate means
Liaise with external agencies and authorities as required
Liaise with and utilise any available support from suppliers
SITE MAINTENANCE / HYGEINE
Manage upkeep and maintenance of all equipment and report any issues promptly
Ensure that standards of hygiene and cleanliness are met and that routine cleaning is carried out
TRAINING
Conduct induction and on the job training with staff in all aspects of their duties and develop them to achieve their potential
LEGAL COMPLIANCE
Act as license holder for the sale of alcohol on the premises and comply with all legal requirements relating to that license
Comply with all legal requirements regarding the sale of petroleum spirit
Ensure date and temperature checks are regularly carried out
Assume ultimate responsibility for compliance with all Trading Standards requirements
HEALTH & SAFETY
Adhere to all Health & Safety procedures and regulations and ensure that all staff are aware of those procedures and their responsibilities.
Please note that the list of duties included in this job description is not exhaustive, duties may alter in nature occasionally and from time to time you may be asked to carry out other reasonable duties.
Whats in it for you:
- Pay: £30,000- £35,000 per annum DOE.
- Store Discount scheme
- Holidays
- Pension
Hours:
- 40 hours a week worked over 5 days
Peregrine Retail is part of Motor Fuel Group, the UKs largest independent forecourt operator. With more than 1200 sites across its network, there is opportunity to develop a long-term career in retail management.
