- Manage and motivate the staff according to Company policies and employment laws.
- Manage costs and overheads, monthly sales margins and targets and all factors affecting the
- profitable performance of the store.
- Train and develop new and existing staff members.
- Manage and improve staff’s selling and customer service interaction with consumers to optimise and
- sustain sales performance, profitability and customer satisfaction.
- Seek and continuously develop knowledge and information about customer activity, pricing and
- tactics and communicate this to relevant departments in the Company.
- Maintain and develop trade relationships to drive sales.
- Ensure relevant HR procedures are followed (appraisals, performance management etc.).
- Efficiently and within Company timescales store paperwork/record data.
- Manage cash, payment systems and banking in accordance with Company procedures and policies.
- Monitor day to day procedures of the store.
- Attend meetings and contribute to Company strategy and policy making as required.
- Delegate tasks as appropriate.
- Proficiently deal with customer complaints.
- Increase new sales through trade enterprises.
- Process sales and orders.
- Plan and implement POS, store merchandising, layout and customer flow to maximise sales,
- customer satisfaction, appearance, image and ergonomics for customers.
- Key holder, responsible for opening and closing the store.
- Build and develop store displays.
- Manage security and health and safety pertaining to staff and customer awareness.
- Ensure excellent standards of housekeeping are maintained together with the condition of all
- equipment, fixtures and fittings within the shop.
- Ensure competent and timely stocktaking/stock management is undertaken.
- Recruit new staff members in conjunction with the Human Resources department.
- Continually learn about new products and ranges and train staff.
- Liaise with purchasing department and identify product gaps.
- Manage and maintain effectiveness of IT and other essential in-store systems.
- Develop personal skills and capability through on-going training as provided by the Company or
- elsewhere, subject to Company approval.
- Help Marketing track where footfall has heard of our store.
- Target increased sales by adding grout/adhesives and other accessories to tile sales.
- Target the sales of identified “Clearance” ranges.
- Control discounts given by the Retail Sales Team.
Back to searchShowroom Retail Manager
Meridian Business Support
Posted 7 hours ago, valid for 2 days
Bristol, Gloucestershire BS30 7BL
£30,000 - £36,000 per annum
Full Time
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Sonic Summary
- My National client is currently seeking a Store Manager for their high-end retail establishment in Bristol.
- The role requires a minimum of 3 years of retail management experience and offers a competitive salary of £35,000 per year.
- Key responsibilities include managing the retail team, achieving sales targets, and ensuring excellent customer service.
- The Store Manager will also oversee stock control, staff training, and compliance with health and safety policies.
- Candidates should be proficient in managing costs, developing trade relationships, and enhancing overall store performance.
