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Benefits Advisor
- Annual Salary: 30,000 - 35,000
- Location: Bristol
- Job Type: Permanent
We are seeking a Benefits Advisor to join a Bristol based Housing Association. This role offers a blend of home and office working in Bristol, providing a dynamic work environment.
Day-to-day of the role:
* Provide budgeting and welfare benefit advice to customers, including completing Income and Expenditure statements, advising on benefits and grant applications, and signposting for additional support.
* Work collaboratively with internal and external partners, such as Housing Benefit offices and the Department of Works and Pensions, as well as independent money, debt, or legal advice services.
* Ensure the best outcomes for customers by leveraging your knowledge of the benefits system and your experience in supporting vulnerable customers with kindness and empathy.
Required Skills & Qualifications:
* Up-to-date working knowledge of the benefits system.
* Prior experience within a housing association / social housing
* Proven experience supporting customers in completing statements and applications.
* Ability to collaborate effectively with both internal and external partners.
* Strong decision-making skills, diplomatic and confidential approach.
* Ability to prioritise a busy workload.
* Must have a car and full driving licence as travel is required for the role.
* A DBS check will be undertaken for the successful candidate.
Benefits:
* 450 yearly flexible benefit pot to use against benefits of your choice.
* Flexible working arrangements.
* 25 days holiday plus bank holidays, with an extra day every year up to 30 days.
* Option to buy or sell holiday as part of our flexible benefits package.
* Generous pension scheme matching up to 12%.
* Life cover from the start of employment.
* Participation in our Recognition scheme with opportunities to receive retail vouchers.
* A range of wellbeing discounts including gym memberships.
* Access to a wide selection of other benefits.
To apply for this Benefits Advisor position, please submit your CV or reach out to me directly at
