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Job Title: Benefits Advisor
Salary: 30,000 - 35,000 depending on experience
Location: Bristol
As a Benefits Advisor you will be:
- Maximising income and benefit welfare
- Providing comprehensive money tips and advice and welfare benefit advice to customers, including customers who may be vulnerable due to mental illness, learning difficulties, their age, etc
- Liaising, referring, and working in partnership where necessary to appropriate agencies and partners, both internal and external. Including but not limited to Housing Benefit, Department of Work and Pensions, Homelessness, Social Services and Floating Support
Experience required as a Benefits Advisor:
- Maintain an up-to-date knowledge of welfare benefit entitlements and be able to give accurate advice and assistance, including overpayment queries and appeals
- An up to date working knowledge of the benefits system
- Experience of supporting customers to complete statements and applications
- Experience of supporting vulnerable customers with kindness and empathy
Benefits Advisor benefits:
- 450 yearly flexible benefit pot to use against benefits of your choice
- Flexible working
- 25 days holiday + bank holidays (with an extra day every year up to 30 days)
- A chance to buy or sell holiday as part of the flexible benefits package
- A generous pension scheme matching up to 12%
- Life cover as soon as you join
If you are interested in this role please apply bellow, call (phone number removed), or email (url removed)
